Virgin Media Community

[Geonas]

Hi to everyone. I want to disconnect my services. Do you know any email address for communication please?

Thank you

[apcyberax]

there is no email address.

the only ways to cancel as said in your contract is by phone or recorded letter

[Geonas]

Thank you for your reply.

The problem is that I'm leaving this home and the call center is too busy. I called too many times with no response.

The new tenant wants to have Virgin also.

Do you have any idea please?

I'm out of contract.

Regards

George

[apcyberax]

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can.

[Geonas]

Thanks again but I'm trying this 3 days now and I'm speaking only with the bot