Virgin Media Community

[Murphydog67]

Hi. If you cant get through on the phone to notify virgin your leaving is there any other way.

Thanks 

Martin 

[Katie_WT · Accepted solution]

HI there Martin (@Murphydog67)

Welcome to our Community and thanks so much for your first post; first post and to hear you're leaving us is such sweet sorrow 😞 Can we do anything to help and convince you to stay at all? 

We are busier than normal so I am sorry you've had issues getting through to us. In order to cancel an account with us and advise you're leaving, you have 3 options: 

1. Call us on 150/03454541111 (option 4 and 4 again)
2. Text us on 07533051809
3. Write to us at the address in our T&C - https://virg.in/legals

If you need help with anything else, please do let us know.

Cheers