My current deal is ending and VM won’t match price so we are leaving on 1 Feb how quickly after that can my partner sign up as a new customer and get a new customer deal? Would rather stay with VM but not paying heavily inflated prices as a loyal customer. Thanks
You have to have left for at least 3 months for any possibility of getting new customer deals, and even that is at the discretion of who you speak to, as you are treated as a returning customer & not a new one.
All equipment would have to be returned to Virgin if you terminate your agreement.
VM BB TV Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
I know my BB hub will need to be returned but my partner will take out a new contract in her own name at our address is there a certain engagement of time before she can do this once contract in my name ends?