I'm a bit vexed about this because I changed my direct debit details at Virgin Media on the 1st November and my bill due date wasn't until 16th November.
All my other direct debits had been updated (Council Tax, Mortgage, Energy bill) except Virgin Media.
The DD details are correct on the Virgin Media page, as the account number/sort is just a copy/paste on the desktop, same as other bills.
I am being charged £7.50 for a late payment fee which Virgin hasn't even tried to collect and now wanting me to fork out? So now I am being charged last months bill, this months bill + £7.50.
Anyone experience a problem like this?
Trying to get through to Virgin Media customer service is almost impossible, no answer from any method