I hope the following thread helps, not just with VM but any others you may need to contact.
A member of the forum team should pick this up for you in a day or two
Hi againj @bri99
yes that's OK. The email address for the exec team is included on that page in the first link, along with the following info, "Please make sure that the document is attached as a PDF file. We will also require your full name, the account number you’re taking over, account details and a covering note."