Landline switchover. New hub needed

[BRads43]

Greetings.

I manage my father's account as he is disabled.
He has received an email requesting to call 150 to organise an updated hub.
I have tried to call, but get the message that the lines are busy and there is a wait time for the call.

Can we order his new hub here, with a VM rep?

[Kain_W]

Hi BRads43,

Thanks for your post regarding the switchover and welcome back to the community.

So we can get this arranged I've dropped you a PM to discuss further.

The message will appear within the envelope icon.

Regards,

[Kain_W · Accepted solution]

Thanks for your cooperation over PM BRads43,

The Hub has now been ordered for you for the future switchover.

Confirmation will be sent within the next 48 hours.

Do pop back up if you require any further assistance.

All the best and take care,