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Jenniferk67
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Issu with agreed contract

I agreed a contract on telephone with employee and have now received my contract which is £15 a month more expensive. How can this happen? Are calls recorded to hear what I was offrtedand accepted? 

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John_GS
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Re: Issu with agreed contract

Hi @Jenniferk67

 

Thanks for posting and welcome to the community. I am sorry for the delayed reply an indeed the billing dispute.

 

I'll PM you now to help further with this.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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John_GS
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Re: Issu with agreed contract

Hi @Jenniferk67

 

Thanks for joining me on PM. 

 

Just to confirm for the thread, the billing has been sorted

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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