3 weeks ago
I agreed a contract on telephone with employee and have now received my contract which is £15 a month more expensive. How can this happen? Are calls recorded to hear what I was offrtedand accepted?
a week ago
Thanks for posting and welcome to the community. I am sorry for the delayed reply an indeed the billing dispute.
I'll PM you now to help further with this.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Thanks for joining me on PM.
Just to confirm for the thread, the billing has been sorted