on 05-09-2023 18:05
Many BB providers are offering decent packages for around £30. My Virgin account, BB only is £55.
05-09-2023 18:20 - edited 05-09-2023 18:21
£55 is certainly greater than £30!
Whether or not £55 represents 'good value' for you, only you can decide. That might depend on a whole bunch of things (including speed/reliability of the service, your options to change to another supplier with comparable speeds etc. etc.)
For £30 p.m. you are (presumably) citing a new customer price versus a long-term, out-of-minimum-term price with VM.
Have you renewed with VM in recent times? Did you try to renew and VM failed to come up with any decent offer?
Outside of your minimum term, VM will just keep 'price-walking' your subscription onwards and upwards until you either renew for a better price or cancel and go elsewhere.
on 05-09-2023 20:42
Hi @martcol, thank you for your post.
In order to discuss your package price, we'd suggest contacting our customer relations team on 0345 454 1111 (Option one, then four, then four), or 150 from a Virgin Media landline or Virgin Mobile.
They'll be able to confirm the best price for the package that suits your needs.
Regards,
Daniel
on 05-09-2023 21:14
OK - thx
on 06-09-2023 08:08
You're welcome martcol.
Please do let us know if you need any further assistance.
^Martin