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Is this expensive?

On our wavelength

Many BB providers are offering decent packages for around £30. My Virgin account, BB only is £55. 


Alessandro Volta

£55 is certainly greater than £30!

Whether or not £55 represents 'good value' for you, only you can decide. That might depend on a whole bunch of things (including speed/reliability of the service, your options to change to another supplier with comparable speeds etc. etc.)

For £30 p.m. you are (presumably) citing a new customer price versus a long-term, out-of-minimum-term price with VM.

Have you renewed with VM in recent times? Did you try to renew and VM failed to come up with any decent offer?

Outside of your minimum term, VM will just keep 'price-walking' your subscription onwards and upwards until you either renew for a better price or cancel and go elsewhere.

Forum Team
Forum Team

Hi @martcol, thank you for your post.

In order to discuss your package price, we'd suggest contacting our customer relations team on 0345 454 1111 (Option one, then four, then four), or 150 from a Virgin Media landline or Virgin Mobile.

They'll be able to confirm the best price for the package that suits your needs.


On our wavelength

OK - thx

You're welcome martcol. 

Please do let us know if you need any further assistance.