Can I call you 31 days before or 180 days before the contract ends? Why 30 days only? Why not any other number? Why so restricted? Why rip off so called customers?
You don’t, legally it’s a minimum of 30 days, up to, well the upper limit isn’t legally defined but, I suspect that 60 days is not unreasonable, and Courts do like the idea of reasonableness!
Now, in the interest of being a ‘nice’ person, may I give a bit of advice to all the forum team members on here? Legally, as VM employees and employed in a position whereby a ‘reasonable person’* might well interpreted what you say as being official VM policy, be very careful what you post! Something along the lines of a statement which might well be interpreted as meaning ‘you must give exactly 30 days notice’ can easily be regarding, as VM as a company attempting to deliberately deny customers of their rights. Now ask yourself this, if, unlikely as it might be, VM find themselves on the wrong side of a law suit because of something you posted, would the company absolutely back you up; or hang you out to dry? “Oh, this was rogue employee who has now been sacked….., lessons have been learnt……’. No, of course not, VM will back their ‘loyal’ employees to the hilt, and in the event of them giving bad advice will, of course, put their hands up and admit to poor training along with a promise to do better….., yeah!
You know, just a thought……
* oh and believe you me, Statue Law is replete with that phrasing and Courts really like it.