on 29-05-2023 00:20
Hello.
I recently had my contract renewed and contact email changed, however I have not received a copy of the contract and upon viewing the contract info I noticed that it has been sent to a blueyonder email address that can no longer be accessed. I have mentioned this over the phone several times but it appears it hasn't been changed/updated.
Can someone help me out with this please?
on 29-05-2023 08:40
Hi @TwoB thanks for posting and welcome back to our community.
Sorry to hear that your contract has been sent to an inactive email address and for any inconvenience this may be causing you. I would love to help you resolve this. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
on 01-06-2023 09:12
Hi @TwoB, thanks for getting back to me privately.
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have.
Regards
Lee_R
on 02-06-2023 21:00
Yeah all good, thanks for your help resolving my issue...much appreciated.