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Incorrect first bill

Hello, my bill is showing to be a higher amount per month then I was told on the phone. I can’t get through to anyone to amend / ask. Has anyone had similar/ managed to get though at this time? Tried calling and web chat 

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Re: Incorrect first bill

Hi,

Have you checked this? It explains your first bill,

https://www.virginmedia.com/help/virgin-media-first-bill

 


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