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Incorrect contact number within my account

scarletp
Superfast

I noticed last night (whilst trying to sort our various current email problems) that my contact phone number is totally incorrect.  The area code is correct but the rest of the number is wrong. 

I have tried repeatedly to correct it but whatever format I use with my correct number - either with the +44 or without it there is no success. I have to exit, leaving the wrong number entry there.

There is definitely something amiss.  

1 ACCEPTED SOLUTION

Accepted Solutions

Steven_L
Forum Team
Forum Team

Hey scarletp,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your contact number, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
 

See where this Helpful Answer was posted

3 REPLIES 3

Steven_L
Forum Team
Forum Team

Hey scarletp,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your contact number, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
 

Thomash92
Joining in

I have received my hub and have attempted to login but i don’t have an account number or area code to register? 

I have received my welcome email but it does not have this info on.

Hey Thomash92, thank you for reaching out and a warm welcome to the community I am so sorry you don't have this information.

Not to worry I am going to send you a PM now and we get it sent to you.

Please look out for my message in your inbox. Cheers 

Matt - Forum Team


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