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Impossible to get through to cancel parts of my package!

All I need to do is remove tv and landline. Keep broadband. I've tried 6 times waiting on hold for over 45minutes at a time and STILL can't speak to anyone. I just always end up on the never-ending loop of recorded messages that do all they can to get me to hang up.  It's making me want to leave altogether.

Any suggestions folks? I need to get these bills down pronto!

Thanks for any insights! 

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Re: Impossible to get through to cancel parts of my package!

On a forum, it’s always best to search to see if you can find an answer.

Here is an excellent answer:

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Leaving-virginmedia-as-moving-out/m...

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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