I would much rather just talk by email, is this possible? I have a lot of stress just by default and have to manage it carefully.
Go to Answer
You could try using the text messaging service or in worst case send a letter by recorded mail.
Text messaging service07533 051809 (Home Services)
Just text saying you wish to cancel your services.
or in writing to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG
Found this answer helpful? Share it!
Thanks for the post ShidaPenns.
What is your initial query for the team?
I would like to talk about cancelling my service. Or at least downgrading to M200, if you can provide a good enough offer.
The option that isn't the telephone team would be the text team over 0753 305 1809.