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EFJH
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I want to reduce my package how do i do it

I want to reduce my package with Virgin but it is impossible to get through to them any help would be appreciated. I have tried on line but it keeps telling me it can't be done. Help!!!!!

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HowardML
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Re: I want to reduce my package how do i do it

Correct. You can't do this online or via this Forum. Phone in. Try at 8am when the lines open. Our attepts to check this show that you can get through.

You can try the message service too:

https://community.virginmedia.com/t5/The-Draft/When-and-how-to-use-our-messaging-service/ba-p/425331...


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