3 weeks ago
I want to close my account and to open a different one for my sister on the same address.How can i do that to not lose my internet access in the meanwhile Thanks!
Go to Answer
2 weeks ago
Thanks for posting and welcome to the community.
Sorry for the delayed reply. To cancel and rejoin, you'll need to give thirty days notice. Then have three months no service at the property, before being able to rejoin as a new customer
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
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