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VeryFedup1
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I want to cancel my contract! VM not answering phone calls - help!

Help, I can't reach VM on the phone to cancel my package! But they won't accept a cancellation online - is this some kind of deliberate action to stop people leaving??

What else can I do? 😣

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Anonymous
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Re: I want to cancel my contract! VM not answering phone calls - help!


@VeryFedup1 wrote:

Help, I can't reach VM on the phone to cancel my package! But they won't accept a cancellation online - is this some kind of deliberate action to stop people leaving??

What else can I do? 😣


https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services#end 

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Emily_G
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Re: I want to cancel my contract! VM not answering phone calls - help!

Thanks for the post Veryfedup1 and welcome to our community.

 

We're not able to put through cancellations over the forum but you can call on 150/0345 454 1111 with options 1, 4 then 4 or you can text on 0753 305 1809.

 

Thanks, Emily.

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