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I want to Downgrade

My contract is up for renewal this week but I can no longer afford it and need to downgrade my package just to internet. Due to Covid-19 I can’t get through to any customer care services. This is proving quite stressful as can no longer afford the increased charge of £80 a month. Please help!

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Re: I want to Downgrade

Hello

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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Re: I want to Downgrade

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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