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I need to cancel my direct debit

My bank is..."somewhat unhappy" about the fact that I'm constantly maxing out my agreed overdraft limit every month,and has told me to pay it back.

I have contacted them and have negotiated a "phased reduction" of the outstanding amount.

In order to do this,I need to cancel my virginmedia direct debit and swich to credit card payments instead.

I have tried to use the virginmedia website to do this,but there's an advertising popup which I can't close-and I can't access my account until I close the popup

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Re: I need to cancel my direct debit

If I pay my bill by credit card before the direct debit is due,will this delay the direct debit,or will the direct debit still be sent to my bank on the due date?

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Re: I need to cancel my direct debit

if you pay it BEFORE THE BILL is generated then the credit that is not the account will be used to pay the bill.
But it has to be before the bill is generated or the DD instruction will still be sent.

if you make any extra payment to your account it will stay as credit and be used for the next bill.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: I need to cancel my direct debit

Thanks.

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