on 12-04-2022 12:02
Hello,
I'm sorry if this isn't the right board, its been difficult trying to find where best to post this. I'm looking to obtain a digital PDF copy of my Virgin Media Broadband bills from August 2020 - August 2021. The website only enables me to see the last 12 months, which isn't useful.
Please help.
on 12-04-2022 15:40
Hi @fimb
Welcome to the community!
We are unable to send email copies of bills past 12 months old unfortunately.
We are able to send bills dating passed 12 months via post if this would be of help, though I will add, there is a limit on the date we backdate billing reprints too and it would cost £2 per bill to print and post. Let me know if this is something you'd like me to arrange and if so, please join me on private message so we can locate your account and pass account security. You can see your private messages at the top of the page in the envelope icon.