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I have tried 10 times to update my password, it keeps saying X special characters

The password reset will not accept any special characters, I have tried including several different ones.

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Re: I have tried 10 times to update my password, it keeps saying X special characters

Hello

I am afraid the the passwords that VM use is alpha numeric only they will not accept special characters, I am aware that password without are not as secure, mind you saying that the time trying to break an 8 character password will be around 3hrs difference between with special character and without special characters.

Regards Mike

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Re: I have tried 10 times to update my password, it keeps saying X special characters

Hello Mike

Thanks for this. VM's pop up box seems to request a special character but I'll try without one and see if i get anywhere.

Thanks!

Hazel

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