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I have not received the referral credit £50

I joined VM thorugh a referral from my friend. The friend referred through his accoun. I got an email from VM with an invitation link. I clicked that and joined the VM. After making the order I got email from VM telling that order is placed and in the email I can see that 'Refer a Friend Credit £50' is added.

My first payment is taken but yet to get the credit of £50. My friend who had referred me also did not get. I called customer support. They told they cannot see an reference in my account which has mention about the referral credit. The support person advised me to use Online chat. I tried that as well. But no one responded even after waiting. Hence raising this question in the community.

How will I get the referral credit???

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Re: I have not received the referral credit £50

Hi tennykuriakose,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear you've not yet receive your Refer a Friend credit. 

 

Sounds like you've followed the correct process, so I've popped you over a private message so I can take a closer look.

 

Alex_Rm

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