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I don’t the account number

yuvaraj2106
Joining in

hello I’m using virgin media broadband network from past 8 months I not received any letter from you still now I’m struggling to payment I can’t make direct debit can give me solution to setup direct debit with out account number I can’t do any think. 

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @yuvaraj2106 

Thanks for posting and welcome to the community.

Sorry to hear you're having issues with the payment and you've not received a welcome mail.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

I know to make bill directly but I need to know my account number to set direct debit 

Hi @yuvaraj2106 

If you can send me a PM with the details requested, we'll be more than happy to help.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill