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I cannot see my second account

I have two accounts (broadband and TV) for two different flats linked to the same email. I get bills and statements to both but when I log in to virgin media I can only see one of them and therefore also make changes to one of them. It is the second one (the newest one) that doesnt appear on my virgin media. 

Anyone knows how I can see/access both accounts? 

Many thanks! 

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Re: I cannot see my second account

Hi Orvar,

 

Thank you for your post and welcome to the Community Forums.

 

Can you please confirm if you're looking to manage both accounts under the same Virgin Media account, rather than have separate My Virgin Media accounts for each account?

 

Thanks,

 

Beth

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