Virgin Media Community

[barn9]

I wont to speak to someone about my elderly parents account but all i get from 150 is our team are busy. this has been for the last 24 hours . Not very good service i know we are in lockdown but im sure if they were chasing me they would soon be available 

[Zak_M]

Good morning @barn9 

Welcome to the forum and thank you for taking the time to post. 

I am sorry to hear that you have had some issues with getting though to the call centre. 

How are we able to assist you? 

Kind regards,

Zak_M