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I can't register

Joining in


When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one."

I have tried different browsers and deivces, and tried changing the email and password used to log in numerous time, but still can't register. Can someone please advise me on the next steps?


Forum Team
Forum Team

Hi Farid1945 👋🏼.

Thank you for joining me on private message  😊.

As mentioned in the private message your delivery for the hub will arrive very soon!

You can also track your hub delivery via the my 👉🏼 Virgin media app under 'orders'.

If you still need help after installing it, please feel free to reach out to us on here 😊.

Thank you. 

Ari - Forum Team

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