Virgin Media Community

[Eddy99]

Hi - I'm trying to change my contact phone number in my account details, but I get an error "the changes you made weren't saved" every time I try.

[Steven_L]

Hey Eddy99,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having trying to change your contact number, please could you try to change the details using incognito/private mode on your browser.

If that doesn't work, we can get this changed for you from here.

Kind Regards,

Steven_L