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I am being overcharged for my broadband

Hello there

I purchased the moneysupermarker deal 100mb broadband for £10 pm and a £50 amazon voucher. I have just checked my billing area on the VM site and the bill is showing as £24. I have all the emails to show the deal I purchased at £10 pm. Can someone please help me sort this out. I have had no luck trying to get someone on the other end of a phone.

Thank you in advance.

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Re: I am being overcharged for my broadband

Hi Vmnewbie1, 

 

Thanks for posting and welcome to our community 🙂

 

Sorry for any confusion over the billing, I've popped you over a private message so I can discuss this with your further. (purple envelope, top right hand corner)

 

Alex_Rm

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Re: I am being overcharged for my broadband

Hi Alex

I have sent you a reply via PM.

Thanks

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