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How to give positive feedback to a member of the UK retention team?

luckyluca
On our wavelength

Hi,

Is there a way to leave positive feedback to a member of the UK retention team?

Maryrose from the Uk retention team

did an excellent job and thanks to her effort and know-how, we came to very good agreement terms for my renewal, which I kindly accepted. This happened after a series of issues caused by the previous sales representative and a non-functioning website system, which Maryrose managed to resolve.

I wanted to give credit where it's due, is there an email address or form I can kindly use to give excellent feedback to Maryrose?

Best

Luca

1 REPLY 1

Sabrina_B
Forum Team
Forum Team

Hi @luckyluca 👋.

Thanks for reaching out to us. Many thanks for your Kind word regarding Mary - Rose. We can certainly pass on your thanks for her to her manager, I am sure she will appreciate this very much.

Sabrina