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Anonymous
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How to dispute a bill

  • How do I dispute a letter I have received about an amount I have to pay on an old account?
  • Email and phone number for dispute.
  • Can you pay in instalments? 
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Martin_N
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Re: How to dispute a bill

Hi nadean_medford2,

 

Thank you for your post and welcome to the community. 

 

If this for a Mobile account you can either call in on 0345 600 0789 or text in on +44753 301 6422

 

If this for a Home account you can either call in on 0345 454 1111 or text in on +44753 305 1809

 

The billing team would be able to discuss how the amount can be cleared. 

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