a month ago
Thank you for your post and welcome to the community.
If this for a Mobile account you can either call in on 0345 600 0789 or text in on +44753 301 6422
If this for a Home account you can either call in on 0345 454 1111 or text in on +44753 305 1809
The billing team would be able to discuss how the amount can be cleared.