Virgin Media Community

[Anonymous]

• How do I dispute a letter I have received about an amount I have to pay on an old account?
• Email and phone number for dispute.
• Can you pay in instalments? 

[Martin_N]

Hi nadean_medford2,

Thank you for your post and welcome to the community. 

If this for a Mobile account you can either call in on 0345 600 0789 or text in on +44753 301 6422

If this for a Home account you can either call in on 0345 454 1111 or text in on +44753 305 1809

The billing team would be able to discuss how the amount can be cleared.