I am a vulnerable customer how do I contact virgin media
The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).
If you have a mobile phone with internet access via WiFi or mobile data you could try the text message service.https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...
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Hey there Colmarw, welcome to our Community Forum and thanks for posting. Graham_A has provided our other methods to contact us but can you give us a general description on your query so we can help?
As a disabled person and both husband and I are shielding are we on the right package as we are £86 monthly
Thanks Colmarw. Are you experiencing any technical issues with your services and if so, can you tell us more? I ask as we are a technical forum.