Showing results for 
Search instead for 
Did you mean: 

How to contact Virgin???

Just joined

Can somebody PLEASE tell me how to get in touch with Virgin?  I've got a problem with my latest bill and can find NO WAY of contacting these people without going to an O2 shop, which I can't do since I'm disabled.  There is no 'phone number listed anywhere and whenever I try to message them I get this . . .




Very Insightful Person
Very Insightful Person

The numbers to ring are 150 free from a VM landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

The VM Forum Team should be able to help you when they reach this thread.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Forum Team
Forum Team

Hi Sandytoes,

Thanks for posting and welcome to our community 🙂

Sorry to hear you've not been able to get help, if you can please explain what the issue is so we can look into this?