3 weeks ago
1. Register or sign in to My Virgin Media at virginmedia.com/myvirginmedia
2. Click on the My Bills
3. Select the Overview tab
4. In the Your Direct Debit area, click Change Payment Method
5. Click Change Direct Debit details
However when you tap My Bills you're taken to a Virgin Media Care page which doesn't have options to change direct debit.
Can you give me a direct link to the direct debit screen please?
Thanks for your post and welcome to the Community Forums, mrkma,
I'll send you a private message to confirm your account details.