on 20-02-2023 18:15
Hi. Can anyone give me a number or email address to actually cancel my account? I spent 5 hours on some sort of WhatsApp hold earlier only for the person I got in touch with to be completely useless. I'm not sure I've experienced a customer service so relentlessly awful as VM and can't wait to go to a provider that doesn't treat their customers like dirt.
Answered! Go to Answer
on 20-02-2023 18:27
Write via recorded delivery
Write to Virgin Media, Sunderland, SR43 4AA, including your name, address and account number.
Check first for possible early disconnection fees https://www.virginmedia.com/help/leaving
The good guys who don't think you are dirt https://www.ispreview.co.uk/index.php/the-best-uk-broadband-isps-ispreview-editors-pick/2
on 20-02-2023 18:27
Write via recorded delivery
Write to Virgin Media, Sunderland, SR43 4AA, including your name, address and account number.
Check first for possible early disconnection fees https://www.virginmedia.com/help/leaving
The good guys who don't think you are dirt https://www.ispreview.co.uk/index.php/the-best-uk-broadband-isps-ispreview-editors-pick/2