Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
148 Views
Message 1 of 2
Flag for a moderator

How to cancel my broadband

Hi,

I would like to cancel my broadband as we are students and are now living back at home not in our rented accommodation.

i have tried phoning multiple time’s and never get through and I wait over 30 minutes ! 

Is there another way to cancel my account mid contract and we are aware there are cancellation costs. 

thank you 

0 Kudos
Reply
Highlighted
  • 659
  • 176
  • 251
Forum Team
Forum Team
117 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: How to cancel my broadband

If you have still been unable to get through on the phones or Live Chat on the Web site then you can send texts to this number 07533 051809 with details of the issue. Might take a while for a response but might be quicker than the other options.

Retro-Tech


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply