Virgin Media Community

[Biker__]

Is there a way to leave VM by text message? They won't answer the phone

[jbrennand]

No
You have 2 options

1. Call 150 from a VM phone or by dialling 0345 454 1111 options 1,1,4,4, from any phone (standard rate - in bundled minutes) - they are still picking up - calling at 08.00 is the best time

2. In writing to
Virgin Media Sales Operation Support,
Diamond Plaza,
Daleside Road,
Nottingham,
Nottinghamshire,
NG2 3GG.

Include dates, name address and all account details - Do it by registered mail with a receipt for signature on arrival.

[Biker__]

Thanks for the quick reply; I have a virgin-mobile mobile, is calling 150 free? 

[KenMarinaris]

Calling them is just waste of time. I have sent a letter (registered) but still did not recceive any message confirming my cancelling. Well, I have proof of postage so dont bother, will stop paying after 4 weeks 🙂

[jbrennand]

Yes