Thanks for your post and it's great having you back in the Community with us.
We're sorry to hear you've not yet been able to activate your Netflix. Can you please check your spam and junk folders to ensure the email hasn't gone in to there?
If it's not there, when logging in to My VM here do you get the Netflix tile?
Pop back and let us know.
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When logging in via the link you sent I do not see anything related to netflix.
When I log into the My Virgin Media app on my phone it is there, I can click on it then click Manage Netflix, which takes me to the website with a blank page.
"View package", "update settings", "latest bill",
"Service status", "refer a friend", "sign in to mobile", "upgrade package", "get help", "virgin TV edit".
Under view package there is no Netflix either.
This is via Google Chrome browser on a machine that's never been used to log into my virgin media account.
Just incase anyone else is having the same issue, it turned out for me that my new contract start date (the contract that includes netflix) started much later than when I signed.
A few days after the start of my new contract I got the email from virgin media to transfer my netflix subscription.
So double check the start date for your contract!