on 22-02-2023 11:30
Just adding myself to the list of people with Ultimate Volt but no Netflix activation email.
I have had no activation email, there is no activate button in my account pages and my Virgin box only gives the option to sign in or open a new account.
on 11-03-2023 08:52
Hi,
Cleared the browsers cache. This is what I am seeing:
And I have not received any email either.
on 11-03-2023 11:27
Thanks for coming back to us shaz84, I will need to send over a private message, so that we can pass account security and get this looked into further.
Kind Regards,
Steven_L
on 13-03-2023 10:11
Thanks for confirming your details via private message Shaz84, I have passed this onto our support team and I will be back in touch as soon as I have any further updates.
Kind Regards,
Steven_L
on 30-03-2023 12:00
Hi Steven_L,
Any updates on this, it's been 2 weeks.
Thanks.
Regards,
Shaz84
on 30-03-2023 14:08
Hey shaz84, thank you for reaching out and I am sorry to hear you've had no update yet.
I can see you are in PM with colleague please do feel free to reach out for an update. Thanks
Matt - Forum Team
New around here?