Good Afternoon AcidMayhem
Thanks for your post on our Community Forums!
Sorry to see of any confusion caused in regard to the charges that are due to be added to a future bill
Once this future bill has been generated, can you please advise us if the bill does in fact include these charges?
If this does appear on the bill we can look into the account and the bill to rectify where applicable
Kindest regards,
David_Bn