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theinternetguy
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How long does Broadband upgrade take?

Hello, 

Just a quick question, how long does it take for broadband speed to upgrade? Spoke to someone at VM on the phone and upgraded to M350 but I’m still on M200. I phoned about 2 hours ago but still no change as I can see via speed tests. 

Thanks 

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newapollo
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Re: How long does Broadband upgrade take?

When the upgrade is done over the phone it's usually actioned almost immediately unless you receiving new equipment. Try rebooting your hub.

Dave

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theinternetguy
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Re: How long does Broadband upgrade take?

This has now been sorted it took around 24 hours to update now getting above the promised 350mbps.