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How long before activation of renegotiated deal?

arrgee1991
Problem sorter

I contacted retentions today and renegotiated my deal.  I have lost Sky Sports as a result, but how long until the switch over occurs?  Hoping I can watch Arsenal game on Saturday evening first…

6 REPLIES 6

Sabrina_B
Forum Team
Forum Team

Hi @arrgee1991 👋.

Thanks for reaching out to us and welcome to the Community Forums. With any downgrades we request that you provide us with a 30 day notice period unless circumstances would warrant the downgrade to be done sooner, depending on your conversation with the agent. We would advise reaching back out to them if you are unsure if the end date of when you will lose Sky Sports as a result of the downgrade.

Sabrina

arrgee1991
Problem sorter

30 days works well.

arrgee1991
Problem sorter

Deactivated today which was perfect.  Don’t have to watch Spurs v Chelsea tomorrow 🤣

Sorry to see you leave but glad to hear everything went through okay. Cheers 

Matt - Forum Team


New around here?

I haven't left!  Just cancelled Sky Sports.

No problem at all, if you ever wanted to re-add this on you can do anytime you wish. 

Matt - Forum Team


New around here?