Virgin Media Community

[Rkid2011]

My wife has been on hold for 1 hour 14 minutes which I find absolutely disgraceful. We have a complaint about our bill which we would like resolved TODAY. We signed to a new 18 month contract in December and our bill is not correct and has left me overdrawn. 

Not happy. 

[Kain_W]

Hi Rkid2011,

Thanks for your post and welcome to the community.

Apologies for any issues faced, can I ask regarding this what price is the package meant to be and what it is currently?

Also has our team adjusted this previously?

Regards,