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N8than
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How do I watch Sky Boxsets in HD without having to upgrade to UHD

How do I watch Sky Boxsets in HD without having to upgrade to UHD

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japitts
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

Assuming you're on the Maxit/Full-House/XL bundle (which is the only package that includes Boxsets), easy... you just choose the HD boxset you want to watch!

When a particular programme is available in HD or UHD, the assets are listed separately and you just choose the HD variant which should say "subscribed" in the listing.

You can find Sky boxsets by following Home > OnDemand > Boxsets > Channels > pick your channel.

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N8than
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

"When a particular programme is available in HD or UHD, the assets are listed separately and you just choose the HD variant which should say "subscribed" in the listing."

There is no option for the HD version, just UHD which requires me to subscribe to. I'm am trying to watch season 2 of The Twilight Zone and A Discovery Of Witches

 

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japitts
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

As I suspected, but my V6 (Full House/Maxit subscription) is the same.

Both of those are available in SD, HD & UHD for S1, but only UHD for S2.

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Ashleigh_C
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

Hi @N8than

 

Thank you so much for your post and I am so sorry to hear this has happened. 

 

Unfortunately it is at the discretion of the content provider as to how their programmes are offered, but I will feed this back to the relevant teams to let them know! Thank you very much and so sorry again for the inconvenience. 

 

Thank you. 

Ash_C
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N8than
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

Looks as though this affects all Sky Box sets. So that sounds like in a reduction in the TV package that I signed up for, yet still having to pay the same price.

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japitts
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Message 7 of 12
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

Not at all. There's been no noticeable reduction in the boxset content available, just a new collection of UHD content.

In the vast majority of cases, the UHD content overlaps with the existing SD/HD stuff. But there's bound to be examples where UHD is the only option, exactly the same as there'll be examples where UHD is missing but SD/HD is fine.

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Ashleigh_C
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

I'm so sorry to hear more box sets are missing @N8than but as I mentioned before the channel decides what is added to their on demand services, so this isn't a reduction to your TV services, you should still have access to all the channels you signed up for. 

 

Thank you. 

Ash_C
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N8than
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

But Virgin Media want to charge £6.99 a month to watch them in UHD. That wasn't notified anywhere was it.

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N8than
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Message 10 of 12
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Re: How do I watch Sky Boxsets in HD without having to upgrade to UHD

They are not made available in HD or SD either.