Virgin Media Community

[Doctor_Who]

Could a member of the forum team please contact me to help me update the contact number my broadband account.

Thank you.

David.

[Michael_JK · Accepted solution]

Hello Doctor_Who and thanks for your post.

We can surely update tour contact information for you.

Ill drop a private message soon for more details. Just click the small envelope icon to the top right.
Best,

[Bizzle139]

Can someone help me update my contact number please.

[jbowerbank]

Hi,

i also need to update my contact number as I have had several missed calls from the sales team but my landline handset is broken so I can't answer them. I would like to update my details with my mobile number so I can be contacted again as when i called the number back - 0800 183 6403 - there was a message saying that it was the VM sales team and they would try to call again as I they can't receive calls in. . 

Please can you advise how I get the sales team to call me on my mobile?

Many thanks,

[Tom_F]

Hi jbowerbank, thanks for getting in touch.

I can get this sorted for you - look out for my PM (the purple envelope) and get back to me when you can.

Cheers,

Tom

[TaylorMKyle]

Hi There, 

I too need to update my contact mobile number for my broadband account but I cannot seem to find anywhere to do this. 

Thanks 

[Melissa_F]

Hi TaylorMKyle,

Thanks for posting.

I can get this updated for you, no problem 🙂

I'll pop you a private message now.

Thanks

Melissa 

[TSM]

Hello,

I also need to change my contact number for my broadband account, as I have a new mobile number I wish to be contacted on now.

Thanks.

[David_Bn]

HI TSM,

I'll be able to change that for you once we've been able to pass data protection.

Check out the purple envelope in the top right hand corner for a PM from me

Kindest regards,

David_Bn 

[Chill363636]

Hi

Could someone please also help me change my contact mobile tel numbe

Many Thanks

Chill363636