Hello, I’m an existing customer, I want to renew my package to upgrade broadband speeds and remove TV and phone, but I can’t find anywhere on the website to tell me what speeds are available - it just gives me one offer to continue the same contract. Is there a page that shows what speeds I can get? Also how do I upgrade my broadband speed + remove TV and phone, I can’t see where to do that on the account page?
Welcome to our community forums and thank you for your first post.
We are glad to see you are interested in upgrading your service with us. You may find the following link useful https://www.virginmedia.com/help/how-to/existing-customer-deals You can also reach our team on 0345 454 1111 who can best advise on package deals and discounts.
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