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How do I get a WS order number?

I ordered through Quidco nearly 3 weeks ago now and still my cash back hasn’t been tracked. After contacting Quidco, they have said there is nothing they can do until I have a WS order reference number from Virgin Media. Does anybody know where I find this WS number they are talking about???

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Very Insightful Person
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Re: How do I get a WS order number?

Hello

You should have got welcome email with that reference number on ?

Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: How do I get a WS order number?

I am having the same issues now. Did you manage to locate your WS order number and receive your cash back through quidco? Thanks 

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Re: How do I get a WS order number?

I'm in the same situation. Bough throuigh TCB and the order didn't track. Was unable to lodge a missing cashback claim as I can't find that order number (starting with WS) anywhere; and not on my welcome letter. Seems deliberate.

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Re: How do I get a WS order number?

Hi there KP-11, thanks for posting I'm sorry to hear you've not yet received your reward.

To help look into your issue further, I am going to send you a private message.  Please look out for the purple envelope in the top right of the screen.

Regards

 

Lee_R

 

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