I have tried calling various phone numbers - they just refer me to the online chat that just refers me back to the numbers. No use.
I have tried the text service - no reply.
I have tried sending a signed-for letter as described in the contract - no use and no reply.
What do I actually need to do to cancel my contract? I have left the property and I am still being billed.
Go to Answer
Around the 8th of August.
I included account number, area reference, DOB, name, address etc and the password for the account - i'm not sure about security answers.
The letter had been received as it had been signed for.
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you've had some trouble contacting us in order to cancel the account.
I've popped you over a private message so I can give you a few more details regarding this 🙂
Found this answer helpful? Share it!