Hello I currently have TV,broadband and landline with VM. I have been waiting for the release of the Manhattan T4R PVR before cancelling some or all of my package. I have been reading some horror stories on this forum about folk waiting hours to discuss cancellations and wondered if these are a minority or the norm. Because I want to keep just the broadband ( if they price match competitors )I will need to talk to someone.
However I'm not going to be messed about , I'm not up to it mentally , I would be very happy to give a complete cancellation by post.
I realise it's a bit silly to ask what to expect. In the past my rare communications with VM have been OK.
Thanks for any input