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Stephenlomax
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How can l cancel my account, when l cant get through to the customer service dept ?.

How can l cancel my account when l can't get through to customer service dept by phone. Should l send l registered letter to the local office, any help please. Virgin are so quick to sign you up, but when it comes to cancelling your account hard to get hold of.

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apcyberax
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Re: How can l cancel my account, when l cant get through to the customer service dept ?.

by post as agreed in your contract
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Stephenlomax
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Re: How can l cancel my account, when l cant get through to the customer service dept ?.

I live in Stockport, would l send it to my local virgin offices ?.
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Re: How can l cancel my account, when l cant get through to the customer service dept ?.

writing to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG
Stephenlomax
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Re: How can l cancel my account, when l cant get through to the customer service dept ?.

Thank you for yiur help Avatar.

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