Virgin Media Community

[Stephenlomax]

How can l cancel my account when l can't get through to customer service dept by phone. Should l send l registered letter to the local office, any help please. Virgin are so quick to sign you up, but when it comes to cancelling your account hard to get hold of.

[apcyberax · Accepted solution]

by post as agreed in your contract

[Stephenlomax]

I live in Stockport, would l send it to my local virgin offices ?.

[Avatar · Accepted solution]

writing to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG

[Stephenlomax · Accepted solution]

Thank you for yiur help Avatar.