The advice given was followed, the notice has been received (again) by Virgin Media and just as before they have completely ignored it. I have had a further demand today with more charges piled up. What else can I do?
Can anybody advise as to the proper body to complain to?
There are a number of other issues which I think should probably be raised too, given their stance. For nearly 7 years they have obstructed all attempts by me to downgrade (or alter) my package in any way, enforced unwanted, unsolicited revisions which subsequently resulted price hikes and, as previously noted, failed to give any access to my contract as they have altered it.
When I am back in a position to, I think I will have to take formal action over this. The company's conduct is absolutely abominable.